8f77 Privacy Policy
How We Protect Your Personal Data
At 8f77, the privacy and security of every player's personal information is a foundational commitment — not an afterthought. This policy explains clearly what data we collect, why we collect it, how it is stored, and the rights you hold over your own information as a player on Bangladesh's premier online casino platform.
Six Core Principles That Guide How 8f77 Handles Your Data
Every decision 8f77 makes about data collection and processing is measured against these six principles. They reflect our respect for you as a player and our obligation to handle your information responsibly.
8f77 collects personal data only for clearly defined, legitimate purposes — account management, payment processing, identity verification, fraud prevention, and responsible gaming compliance. We never collect data speculatively or for undisclosed reasons.
We only collect the minimum amount of personal information necessary to provide our services effectively. If a piece of data is not required to serve you as a player on the 8f77 platform, we do not request or retain it.
All personal data held by 8f77 is protected by 256-bit SSL encryption in transit and AES-256 encryption at rest. Our infrastructure undergoes regular independent security audits to ensure the highest standard of data protection is maintained at all times.
8f77 does not sell, rent, or lease your personal data to unaffiliated third parties for their own commercial or marketing purposes. Your information belongs to you — we are only custodians of it for the duration of your account relationship with us.
Every 8f77 player holds meaningful rights over their personal data, including the right to access, correct, and request deletion of their information. We provide clear, accessible channels for exercising these rights without unnecessary delay or bureaucracy.
Personal data is retained by 8f77 only for as long as is necessary to fulfil the purposes for which it was collected, subject to any applicable legal or regulatory retention obligations. Data that is no longer required is securely deleted or anonymised.
- 1. Introduction
- 2. Who We Are
- 3. Data We Collect
- 4. How We Collect Data
- 5. How We Use Your Data
- 6. Legal Basis for Processing
- 7. Sharing Your Data
- 8. Cookies & Tracking
- 9. Data Security
- 10. Data Retention
- 11. Your Rights
- 12. Children's Privacy
- 13. Third-Party Links
- 14. Marketing Communications
- 15. Changes to This Policy
- 16. Contact Us
Introduction
This Privacy Policy (the "Policy") sets out the basis on which 8f77 collects, processes, stores, and shares personal data relating to individuals who access or use the 8f77 online casino and sports betting platform at https://8f77.io (the "Platform"). This Policy applies to all registered players, prospective registrants who interact with the Platform prior to account creation, and any other individual whose personal data is processed in connection with the Platform's operation.
8f77 is committed to protecting the personal data of every player who trusts us with their information. We recognise that the players who choose 8f77 as their preferred online casino platform in Bangladesh place a significant degree of trust in our ability to handle their information responsibly, securely, and with transparency. This Policy is our commitment to fulfil that trust in full.
Please read this Policy carefully. By registering an account, making a deposit, or using any feature of the 8f77 platform, you confirm that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should not use the Platform.
This Privacy Policy should be read alongside the 8f77 Terms & Conditions, available at /terms-conditions, which together with this Policy form the complete legal framework governing your relationship with 8f77. This Policy was last updated in January 2026 and supersedes all previous versions.
Who We Are
8f77 is an online casino and sports betting brand operating the Platform accessible at https://8f77.io. For the purposes of this Privacy Policy, "8f77", "we", "us", and "our" refer to the operator of the Platform responsible for the collection and processing of personal data described in this document.
8f77 is the data controller in respect of personal data collected and processed through the Platform. As data controller, 8f77 determines the purposes for which your personal data is processed and the manner in which that processing is carried out. All decisions regarding data processing practices described in this Policy are made by 8f77.
If you have any questions about the identity of the data controller, the processing of your personal data, or any aspect of this Privacy Policy, please contact us via the channels set out in Section 16 of this Policy.
Data We Collect
8f77 collects and processes the following categories of personal data in connection with the operation of the Platform and the provision of its services to players in Bangladesh:
3.1 Identity and Registration Data
- Full legal name as it appears on your government-issued identification document
- Date of birth (used for age verification — 8f77 is strictly 21+ only)
- Gender (where voluntarily provided)
- Nationality and country of residence
- National Identity Card (NID) number, passport number, or driving licence number where submitted for identity verification
- Copies of identity documents submitted for KYC (Know Your Customer) verification
3.2 Contact Data
- Email address registered to your account
- Mobile phone number (used for account verification and SMS communications)
- Residential address within Bangladesh (city, district, postcode)
3.3 Financial and Transaction Data
- Payment method details including mobile financial service (MFS) account identifiers (bKash, Nagad, Rocket, Upay, SureCash) and masked card numbers where applicable
- Deposit and withdrawal transaction records including amounts in BDT, timestamps, and transaction reference numbers
- Account balance history and bonus credit records
- Bank account details where provided for bank transfer transactions
3.4 Technical and Usage Data
- IP address and geolocation data derived from your IP address at the time of account registration and subsequent logins
- Device identifiers, browser type and version, operating system, and screen resolution
- Session data including login timestamps, session duration, and logout events
- Pages visited, features accessed, and navigation patterns within the Platform
- Game history including games played, bet amounts, outcomes, and session duration
- Sports betting history including markets selected, odds accepted, and bet outcomes
3.5 Communications Data
- Records of communications between you and the 8f77 customer support team via live chat, email, or any other channel
- Feedback, complaints, and dispute correspondence submitted to 8f77
- Survey responses and promotional opt-in/opt-out records where applicable
8f77 does not collect or process sensitive personal data categories such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, genetic data, biometric data for identification purposes, health data unrelated to responsible gaming, or data concerning sexual orientation, except where voluntarily disclosed by a player in the context of a responsible gaming self-assessment or support request.
How We Collect Your Data
8f77 collects personal data through the following means:
4.1 Directly From You
The majority of personal data held by 8f77 is provided directly by players during the account registration process, the identity verification process, the deposit and withdrawal process, and in the course of communications with our customer support team. You provide this data voluntarily when you choose to create an account and use the Platform.
4.2 Automatically Through Platform Use
When you access and use the 8f77 Platform, certain technical and usage data is collected automatically through cookies, web beacons, server logs, and similar tracking technologies. This includes data about your device, your browsing behaviour on the Platform, your gaming and betting activity, and session information. This data is collected from the moment you first visit the Platform and continues throughout your use of it.
4.3 From Third-Party Service Providers
8f77 may receive personal data about you from carefully selected third-party service providers who assist in the operation of the Platform, including:
- Payment processing partners (bKash, Nagad, Rocket, Upay, SureCash, Visa, Mastercard, and banking partners) who provide transaction confirmation and fraud signals
- Identity verification service providers who assist in the KYC and age verification process
- Anti-fraud and anti-money laundering (AML) screening services that cross-reference your details against sanctions lists and fraud databases
- Game and sports data providers who may supply aggregate data used in connection with your gaming activity on the Platform
All third-party service providers from whom 8f77 receives data are contractually required to handle your personal data in accordance with applicable data protection standards. 8f77 conducts due diligence on all third-party data processors before engaging them and reviews these relationships periodically.
How We Use Your Personal Data
8f77 uses the personal data it collects for the following specific and legitimate purposes:
| Purpose | Data Categories Used | Basis |
|---|---|---|
| Account registration and management | Identity, contact data | Contract performance |
| Age and identity verification (KYC) | Identity documents, date of birth | Legal obligation |
| Processing deposits and withdrawals | Financial, transaction data | Contract performance |
| Fraud prevention and AML compliance | Identity, financial, technical data | Legal obligation / legitimate interest |
| Responsible gaming monitoring | Usage, gaming history, communications | Legal obligation / legitimate interest |
| Customer support and dispute resolution | Identity, contact, communications data | Contract performance |
| Platform security and abuse prevention | Technical, usage data | Legitimate interest |
| Personalised promotional communications | Identity, contact, usage data | Consent |
| Platform improvement and analytics | Technical, usage data (anonymised) | Legitimate interest |
8f77 does not use your personal data for purposes that are incompatible with those listed above without first obtaining your explicit consent or establishing a new legal basis for the processing. If you have questions about any specific processing activity, please contact us at [email protected].
Legal Basis for Processing
8f77 processes your personal data on the basis of one or more of the following legal grounds, depending on the specific processing activity involved:
- Contract Performance: Processing that is necessary to perform the contract between you and 8f77 — primarily the registration agreement and the Terms & Conditions — including account setup, transaction processing, and customer support.
- Legal Obligation: Processing that is required to comply with legal and regulatory obligations applicable to 8f77, including anti-money laundering (AML) checks, age verification requirements, and transaction monitoring.
- Legitimate Interests: Processing that is necessary for the legitimate interests of 8f77, provided those interests are not overridden by your fundamental rights and freedoms. This includes fraud prevention, platform security, responsible gaming monitoring, and anonymised analytics for platform improvement.
- Consent: Processing that is based on your freely given, specific, informed, and unambiguous consent. This applies primarily to the sending of promotional and marketing communications. You may withdraw your consent at any time by contacting [email protected] or adjusting your account communication preferences.
Where 8f77 relies on legitimate interests as the legal basis for a processing activity, a legitimate interests assessment has been conducted to confirm that the processing is necessary, proportionate, and does not override your rights and interests as a data subject.
Sharing Your Personal Data
8f77 does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes under any circumstances. Your personal data may be shared with the following carefully selected categories of recipients, strictly to the extent necessary for the purposes described in Section 5:
7.1 Payment Service Providers
When you make a deposit or request a withdrawal, your payment details and transaction data are shared with the relevant payment service provider (e.g., bKash, Nagad, Rocket, Upay, SureCash, Visa, Mastercard, or your bank) to the extent necessary to process the transaction. These providers process your data in accordance with their own privacy policies and applicable financial regulations.
7.2 Identity Verification and KYC Providers
Your identity documents and personal details may be shared with third-party KYC and identity verification service providers that assist 8f77 in confirming the identity and age of players. These providers are contractually bound to process your data only for identity verification purposes and to maintain the security of your information.
7.3 Fraud Prevention and AML Services
To protect the integrity of the Platform and comply with anti-money laundering obligations, 8f77 may share relevant personal data with fraud prevention agencies and AML screening services. Information shared with these services may be used to prevent fraud and money laundering and to verify your identity. If fraud or money laundering is detected, 8f77 may also share this information with relevant law enforcement authorities.
7.4 Game and Technology Providers
The games available on 8f77 are supplied by third-party game studios and technology providers (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and others). These providers may receive limited technical data necessary to deliver the game experience, including your session token and in-game activity data. They do not receive your full personal profile.
7.5 Legal and Regulatory Authorities
8f77 may disclose your personal data to law enforcement agencies, regulatory bodies, or other government authorities where required to do so by law, court order, or where disclosure is necessary to protect the rights, property, or safety of 8f77, its players, or the public.
All third-party recipients of personal data from 8f77 are required to implement appropriate technical and organisational security measures to protect your data and to use it only for the specific purposes for which it was disclosed. 8f77 maintains a register of data processors and reviews all third-party data sharing arrangements on a regular basis.
Cookies & Tracking Technologies
8f77 uses cookies and similar tracking technologies on the Platform to deliver a functional, personalised, and secure user experience. A cookie is a small text file placed on your device when you visit a website. Cookies allow the Platform to recognise your device, maintain your session, remember your preferences, and analyse how players interact with the Platform.
Types of Cookies Used by 8f77
- Strictly Necessary Cookies: These cookies are essential for the Platform to function correctly. They enable core features such as user authentication, session management, security token validation, and fraud prevention. These cookies cannot be disabled without breaking fundamental Platform functionality.
- Functional Cookies: These cookies remember your preferences and settings — such as your preferred language, display settings, and last-used payment method — to provide a more personalised experience on return visits.
- Performance and Analytics Cookies: These cookies collect anonymised information about how players use the Platform, which pages are visited most frequently, and where users encounter errors. This data is used to improve Platform performance and user experience. It does not identify you personally.
- Marketing Cookies: These cookies track your browsing behaviour to enable 8f77 to deliver relevant promotional content to you. Marketing cookies are only placed with your consent and can be withdrawn at any time.
You can manage or disable non-essential cookies at any time through your browser settings. Note that disabling certain cookies may affect the functionality of the 8f77 Platform. For detailed instructions on managing cookies in your specific browser, please refer to your browser's help documentation.
In addition to cookies, 8f77 may use web beacons (also known as pixel tags or clear GIFs) in promotional emails and on certain Platform pages to track whether a message has been opened and to measure the effectiveness of marketing campaigns. These are standard industry-practice tools used solely for internal analytics purposes.
Data Security
The security of your personal data is a technical and operational priority for 8f77. We implement a comprehensive set of security measures designed to protect your data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:
- Encryption in Transit: All data transmitted between your device and the 8f77 Platform is encrypted using 256-bit SSL (Secure Sockets Layer) / TLS (Transport Layer Security) protocols. This ensures that your personal data and payment information cannot be intercepted by third parties while in transit.
- Encryption at Rest: Personal data and financial records stored on 8f77 servers are encrypted at rest using AES-256 encryption, one of the strongest encryption standards available.
- Access Controls: Access to personal data within 8f77's internal systems is strictly controlled on a need-to-know basis. Only authorised personnel with a documented business requirement to access specific data categories are granted access. All access is logged and audited.
- Two-Factor Authentication (2FA): 8f77 supports two-factor authentication for player accounts to provide an additional layer of protection against unauthorised login attempts.
- Regular Security Audits: 8f77's infrastructure and data security practices are subject to regular independent security assessments and penetration testing to identify and remediate vulnerabilities proactively.
- Incident Response: 8f77 maintains a documented data breach response procedure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, 8f77 will notify affected players promptly in accordance with applicable obligations.
While 8f77 takes all reasonable technical and organisational measures to protect your personal data, no security system is entirely impenetrable. You also play an important role in keeping your account secure — please ensure you use a strong, unique password and enable two-factor authentication on your 8f77 account. Never share your login credentials with anyone.
Data Retention
8f77 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, subject to any applicable legal, regulatory, or contractual retention requirements. The following general retention periods apply:
- Account Data: Personal data associated with your 8f77 account is retained for the duration of your active account relationship with 8f77, and for a period of up to five (5) years following the closure or termination of your account, in accordance with standard financial services record-keeping requirements.
- Transaction Records: Financial transaction records including deposit history, withdrawal records, bet history, and bonus credit records are retained for a minimum of five (5) years following the date of the transaction, in line with anti-money laundering record-keeping obligations.
- Identity Verification Documents: Copies of KYC documents such as National Identity Cards and passports are retained for the duration of the account relationship and for a minimum of five (5) years following account closure.
- Customer Support Communications: Records of communications with the 8f77 support team are retained for a period of three (3) years from the date of the last communication, to support dispute resolution and quality assurance processes.
- Technical and Usage Data: Anonymised or aggregated technical and analytics data may be retained indefinitely as it no longer constitutes personal data once anonymisation has been applied.
- Marketing Consent Records: Records of your marketing preferences and consent decisions are retained for as long as your account is active and for a reasonable period thereafter to demonstrate compliance with consent requirements.
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents its recovery or reconstruction. Where data cannot immediately be deleted due to technical constraints, it is isolated from active processing until deletion is completed.
Your Rights Over Your Personal Data
As a player whose personal data is processed by 8f77, you hold a number of important rights in relation to that data. 8f77 is committed to facilitating the exercise of these rights in a timely and straightforward manner. Your rights include:
- Right of Access: You have the right to request a copy of the personal data that 8f77 holds about you, along with information about how that data is being processed. This is known as a Subject Access Request (SAR).
- Right to Rectification: If any personal data held by 8f77 about you is inaccurate or incomplete, you have the right to request that it be corrected or completed without undue delay.
- Right to Erasure: In certain circumstances, you have the right to request that 8f77 delete your personal data — for example, where the data is no longer necessary for the purposes for which it was collected, or where you withdraw your consent on which the processing is based. Note that this right is subject to certain exceptions, including where retention is required by law.
- Right to Restriction of Processing: You have the right to request that 8f77 restrict the processing of your personal data in certain circumstances — for example, while a dispute about the accuracy of your data is being resolved.
- Right to Data Portability: Where processing is carried out on the basis of your consent or for the performance of a contract, and where processing is carried out by automated means, you have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format.
- Right to Object: You have the right to object to the processing of your personal data where that processing is based on 8f77's legitimate interests. You also have the absolute right to object to the processing of your data for direct marketing purposes at any time.
- Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.
To exercise any of the rights listed above, please contact the 8f77 data team at [email protected] with the subject line "Data Rights Request". Please include your registered account username and a clear description of the right you wish to exercise. 8f77 will respond to all data rights requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further two months, in which case you will be notified of the extension and the reasons for it within the initial thirty-day period.
8f77 will not charge a fee for handling data rights requests in ordinary circumstances. However, where requests are manifestly unfounded, repetitive, or excessive, 8f77 reserves the right to charge a reasonable administrative fee or to refuse the request, providing written reasons for doing so.
Children's Privacy
The 8f77 Platform is strictly intended for adults aged 21 years and above. 8f77 does not knowingly collect, process, or retain personal data relating to individuals under the age of 21. All prospective players are required to confirm their age at registration, and all accounts are subject to mandatory age verification as part of the KYC process.
If 8f77 becomes aware that personal data has been collected from an individual under the age of 21 without appropriate parental or guardian consent, that data will be deleted promptly and the associated account will be closed immediately. 8f77 takes its obligations in respect of underage gambling and child data protection with the utmost seriousness.
If you are a parent or guardian and you believe that a person under the age of 21 in your care has registered an account with 8f77 or provided personal data to the Platform, please contact us immediately at [email protected]. We will investigate and take appropriate action without delay. For further information about our responsible gaming measures, please visit our Responsible Gaming page.
Third-Party Links
The 8f77 Platform may contain references to or display content from third-party game providers, payment partners, and technology suppliers. While 8f77 takes care in selecting its business partners, this Privacy Policy applies solely to personal data collected and processed by 8f77 in connection with the Platform at https://8f77.io. It does not govern the data practices of any third-party website, service, or provider referenced in connection with the Platform.
Third-party service providers integrated into the Platform — such as game studios (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi) and payment partners (bKash, Nagad, Rocket, Visa, Mastercard) — operate under their own privacy policies and data handling practices. 8f77 is not responsible for the privacy practices or content of these third parties. Players are encouraged to review the privacy policies of any third-party service providers whose services they use in connection with their 8f77 account.
Marketing Communications
With your consent, 8f77 may send you promotional communications about new games, exclusive bonus offers, tournament announcements, seasonal promotions (such as Eid specials, Pohela Boishakh offers, and IPL/BPL betting promotions), and other platform news. These communications may be delivered via email or SMS to the contact details registered on your account.
You may opt out of receiving marketing communications from 8f77 at any time by:
- Clicking the "Unsubscribe" link included at the footer of any promotional email sent by 8f77
- Contacting the 8f77 customer support team via live chat with a request to opt out of marketing communications
- Emailing [email protected] with the subject line "Marketing Opt-Out" and your registered account username
Opting out of marketing communications will not affect the sending of transactional communications that are necessary for the operation of your account, such as deposit confirmations, withdrawal notifications, security alerts, and account verification messages. These service communications are sent on the basis of contract performance and cannot be unsubscribed from while your account remains active.
8f77 operates a responsible marketing policy. We do not target individuals who have self-excluded from gambling, registered with responsible gaming cooling-off tools, or indicated that they may be experiencing gambling-related difficulties. Marketing suppression lists are maintained and reviewed regularly to ensure compliance with this policy.
Changes to This Privacy Policy
8f77 reserves the right to update, amend, or replace this Privacy Policy at any time to reflect changes in our data processing practices, changes in applicable law or regulation, or changes to the Platform's features and services. The date of the most recent revision is always displayed prominently at the top of this page and in the hero section above.
Where changes to this Policy are material — meaning they significantly affect your rights or the way in which 8f77 processes your personal data — 8f77 will endeavour to notify registered players via email at least seven (7) days before the amended Policy takes effect. For minor clarifications or non-material updates, the revised Policy will be published on this page without advance notice.
Your continued use of the 8f77 Platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated Policy. If you do not agree with any changes to this Policy, you should stop using the Platform and contact [email protected] to request account closure. The version of the Policy published on this page at any given time is the version currently in effect and supersedes all previous versions.
Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or to the processing of your personal data by 8f77, please do not hesitate to contact us through any of the following channels:
- Email: [email protected] (plain text — not a clickable link)
- Live Chat: Available 24 hours a day, 7 days a week directly through the 8f77 Platform. Average response time is under 3 minutes.
- Operating Hours: The 8f77 customer support and data team operates on Bangladesh Standard Time (BST, UTC+6), around the clock including on public holidays.
When contacting us regarding a data rights request, please include your registered account username, your full name as registered on your account, and a clear description of your request. This will allow us to locate your records promptly and respond to your request within the applicable timeframe. This Privacy Policy was last reviewed and updated in January 2026. Thank you for trusting 8f77 with your personal data — we take that trust seriously.
Your Data Is Safe — Now Let's Play
Now that you understand exactly how 8f77 protects your personal data, explore everything the platform has to offer — from live cricket betting and premium slots to live dealer casino tables and exclusive daily promotions.