8f77 Terms & Conditions
Your Rights and Responsibilities

Introduction & Acceptance of Terms

Welcome to 8f77, an online casino and sports betting platform operated under the brand name 8f77 and accessible at https://8f77.io (the "Platform"). These Terms & Conditions (the "Terms") constitute a legally binding agreement between you (the "Player", "User", or "you") and 8f77 (the "Company", "we", "us", or "our") governing your access to and use of the Platform, including all games, betting markets, promotional offers, account services, payment functions, and any other features or content made available through 8f77.

By accessing the Platform, creating an account, making a deposit, placing a bet or wager, or using any service offered by 8f77, you confirm that you have read these Terms in full, that you understand them, and that you agree to be bound by them without reservation. If you do not agree with any part of these Terms, you must immediately cease using the Platform and close your account.

These Terms should be read alongside the 8f77 Privacy Policy and the Responsible Gaming Policy, both of which are incorporated into these Terms by reference and form part of the overall agreement between you and 8f77. In the event of any conflict between these Terms and any other 8f77 document, these Terms shall take precedence unless expressly stated otherwise.

8f77 reserves the right to update these Terms at any time. Continued use of the Platform following notification of any update constitutes your acceptance of the revised Terms. The date of the most recent revision is indicated at the top of this page.

Eligibility & Age Verification

By creating an account on 8f77, you represent, warrant, and confirm that:

• You are at least 21 years of age at the time of registration and at all times during your use of the Platform.
• You are accessing the Platform voluntarily and of your own free will.
• You are not prohibited from participating in online gambling or sports betting under the laws applicable to you in your jurisdiction or place of residence.
• You are not acting on behalf of any other person when registering or using your account.
• You have not previously been self-excluded from 8f77 or had an account closed for violations of these Terms.
• You are accessing the Platform from a jurisdiction where online gambling is not explicitly prohibited.

Age Verification Process

8f77 operates a robust age and identity verification process. All players are required to submit valid government-issued identification documents confirming their age and identity before their first withdrawal can be processed. Acceptable documents include, but are not limited to, a National Identity Card (NID), passport, or driving licence issued by the Government of Bangladesh.

8f77 reserves the right to request identity verification documents at any point during a player's use of the Platform, including at the time of account registration. Failure to provide satisfactory verification documents within the timeframe specified by 8f77 may result in the suspension or closure of the account and the withholding of any pending withdrawals pending satisfactory verification.

Any player found to have provided false information regarding their age during registration will have their account permanently closed. Any funds deposited by an underage player will be returned to the original payment source, and any winnings generated will be forfeited in their entirety. 8f77 may, at its discretion, report instances of underage gambling to relevant authorities.

Account Registration

To access the full range of services offered by 8f77, you are required to register a personal account on the Platform. The registration process requires you to provide accurate, complete, and current information including, but not limited to, your full legal name, date of birth, residential address in Bangladesh, mobile phone number, and a valid email address.

One Account Policy

Each individual player is permitted to hold exactly one (1) active account on the 8f77 platform at any given time. The registration of multiple accounts by a single individual — whether under the same name, different names, different email addresses, different device identifiers, or different payment methods — is strictly prohibited. 8f77 employs automated systems and manual review processes to detect duplicate account registration.

Accuracy of Registration Information

You are responsible for ensuring that all information provided at the time of registration and throughout your use of the Platform is accurate and up to date. You must promptly notify 8f77 of any changes to your personal information, including changes to your address, contact number, or email address, by contacting the support team via live chat at [email protected].

8f77 shall not be held liable for any loss or inconvenience arising from a player's failure to maintain accurate and current account information. Providing false, misleading, or fraudulent information during registration constitutes a material breach of these Terms and will result in immediate account closure.

Account Currency

All 8f77 accounts are denominated in Bangladeshi Taka (BDT). All deposits, withdrawals, balances, bets, bonuses, and winnings are displayed and processed in BDT using the ৳ symbol. 8f77 does not charge currency conversion fees; however, players using international payment cards should be aware that their card issuer may apply conversion charges independently.

Account Security

You are solely responsible for maintaining the confidentiality and security of your 8f77 account credentials, including your username and password. You must not share your login credentials with any other person, allow any other person to access your account, or use any other person's account credentials under any circumstances.

8f77 recommends that all players:

• Choose a strong, unique password that is not used for any other online service.
• Enable two-factor authentication (2FA) on their account where available.
• Log out of their account after each session, particularly when using shared or public devices.
• Never save login credentials on shared, public, or unsecured devices.
• Regularly review their account activity and contact support immediately if they notice any unauthorised activity.

Any transactions, bets, or other account activity conducted through your 8f77 account using your login credentials will be attributed to you and treated as authorised unless you have previously reported the loss, theft, or compromise of your credentials to 8f77. 8f77 shall not be held liable for losses arising from a player's failure to maintain the security of their account credentials.

Deposits & Payment Methods

8f77 accepts deposits from verified account holders via the following payment methods:

• Mobile Financial Services (MFS): bKash, Nagad, Rocket, Upay, SureCash
• International Payment Cards: Visa, Mastercard
• Bank Transfer: Selected Bangladeshi banks including Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank (subject to availability)

All deposits must be made from a payment method registered in your own name. 8f77 does not accept deposits made on behalf of another person, from third-party accounts, or from unverified payment sources. Deposits made from payment sources that do not match the account holder's verified identity may be reversed without notice.

Minimum and Maximum Deposit Limits

Minimum and maximum deposit limits vary by payment method and are displayed at the point of deposit in the 8f77 cashier. These limits are subject to change at 8f77's discretion. Players who wish to increase their deposit limits may be subject to enhanced identity verification requirements.

Deposit Fees

8f77 does not charge any fees on deposits made via supported MFS methods (bKash, Nagad, Rocket, Upay, SureCash). International card deposits may be subject to fees applied by the card issuer; 8f77 has no control over and accepts no responsibility for any such third-party charges.

8f77 reserves the right to refuse or reverse any deposit at its sole discretion, including where there is reasonable suspicion of fraud, money laundering, or any other prohibited activity. Deposits that cannot be returned to the original source due to payment method limitations may be held pending investigation.

Withdrawals

Verified account holders may request withdrawals of available balances at any time, subject to the conditions set out in this section. All withdrawals are processed in Bangladeshi Taka (BDT) to a payment method registered in the same name as the 8f77 account holder.

Verification Requirements

Before processing any withdrawal, 8f77 requires that the account holder has completed the identity verification process by submitting valid government-issued identification documents. Withdrawal requests from unverified accounts will be placed on hold until verification is completed satisfactorily. 8f77 aims to process withdrawal requests within 24 hours of verification being confirmed; actual receipt of funds may vary depending on the payment method used.

Withdrawal Conditions

• Withdrawals must be made to the same payment method used for the corresponding deposit where technically possible.
• Any bonus funds credited to your account must satisfy the applicable wagering requirements before the associated real-money balance can be withdrawn.
• 8f77 reserves the right to request additional documentation before processing large withdrawals, including bank statements or source-of-funds declarations.
• Minimum withdrawal amounts apply and are displayed in the 8f77 cashier at the point of withdrawal request.

Bonuses & Promotions

8f77 offers a range of bonuses and promotional offers to eligible players from time to time. All bonuses and promotions are subject to the specific terms attached to each individual offer, which are published on the relevant promotion page on the 8f77 website. In the event of any conflict between specific promotion terms and these general Terms & Conditions, the specific promotion terms shall apply to that promotion only.

General Bonus Conditions

• All bonuses are subject to wagering requirements that must be met before any bonus-linked winnings can be withdrawn. Wagering requirements are stated clearly on each promotion page.
• Bonuses are credited to the bonus balance of your account and are subject to maximum bet limits per wager while a wagering requirement is active. Exceeding the maximum bet limit while completing wagering requirements may result in the bonus and associated winnings being voided.
• Each player is entitled to claim each promotion once only, unless explicitly stated otherwise in the promotion terms. Attempts to claim the same promotion multiple times — whether through multiple accounts, multiple payment methods, or other means — constitute bonus abuse and will result in account suspension.
• 8f77 reserves the right to withdraw any bonus, cancel any promotion, or modify the terms of any offer at any time, with or without notice, where there is evidence of abuse or where the continuation of the offer is no longer commercially viable.
• Bonuses have an expiry period specified in their individual terms. Bonuses that are not used or wagered within the stated expiry period will be removed from the account automatically.

Casino Games & Sports Betting

8f77 provides access to a comprehensive library of casino games and sports betting markets supplied by internationally recognised third-party game providers and data feed suppliers. All casino games use certified Random Number Generator (RNG) technology, and all live dealer games are delivered by licensed studios operating under the regulations applicable to those studios.

Game Rules

Each casino game available on the 8f77 platform is governed by its own specific game rules, which are accessible within the game interface. Players are responsible for reading and understanding the rules of each game before placing real-money bets. 8f77 accepts no responsibility for losses arising from a player's misunderstanding of game rules.

Sports Betting

Sports betting markets on 8f77 cover a wide range of sporting events including, but not limited to, cricket (BPL, IPL, T20 World Cup, ICC tournaments, Bangladesh Tigers fixtures), football, kabaddi, and hockey. Pre-match and live in-play betting markets are available where applicable. All odds are displayed in decimal format and are subject to change up to the moment a bet is placed and confirmed.

8f77 reserves the right to void any bet, settle bets in accordance with official results from recognised governing bodies, limit maximum stakes on individual markets, restrict account betting activity where unusual patterns are detected, and apply late-bet rules where a bet is placed after an event has commenced without the player's knowledge.

Malfunction Policy

In the event of a technical malfunction, game error, or connectivity failure that affects the outcome or settlement of any game or bet, 8f77 reserves the right to void the affected wager and return the staked amount to the player's account. The decision of 8f77 in such circumstances is final. Winnings generated as a result of a demonstrable software error or malfunction are not payable and will be voided.

Prohibited Activities

The following activities are strictly prohibited on the 8f77 platform. Engaging in any of the following may result in immediate account suspension, permanent closure, forfeiture of all balances and winnings, and referral to relevant law enforcement authorities where applicable:

• Fraud and Misrepresentation: Providing false identity documents, falsifying personal information, or attempting to deceive 8f77 in any way.
• Money Laundering: Using the 8f77 platform to deposit, transfer, convert, or withdraw funds derived from illegal activities. All suspicious financial activity is monitored and reported in accordance with applicable anti-money laundering (AML) obligations.
• Collusion: Coordinating with other players to gain an unfair advantage in any casino game or betting market.
• Use of Automated Software: Using bots, scripts, macros, or any other automated software to interact with the Platform, place bets, or complete bonus wagering requirements.
• Exploitation of Errors: Deliberately exploiting software bugs, pricing errors, or technical malfunctions to generate profits. Any such winnings will be voided without exception.
• Chargebacks: Initiating fraudulent chargebacks or payment reversals after funds have been used for gambling activity on the Platform.
• Abuse of Support Staff: Using threatening, abusive, discriminatory, or offensive language toward 8f77 customer support staff in any communication channel.
• Underage Gambling: Accessing or attempting to access the Platform while under the age of 21, or facilitating access by any person under 21.

Responsible Gaming

8f77 is committed to promoting responsible gambling and providing tools that help players maintain control over their gaming activity. 8f77 recognises that gambling can become problematic for some individuals and has implemented a range of player protection measures as a core part of its platform operations, not as an optional add-on.

The responsible gaming tools available to all 8f77 account holders include deposit limits (daily, weekly, and monthly), session time reminders, cool-off periods, and self-exclusion. Players wishing to activate any of these tools should contact the 8f77 support team via live chat or at [email protected]. Self-exclusion requests are processed immediately and cannot be reversed for the duration of the exclusion period.

For full information on 8f77's responsible gaming commitment, available tools, and guidance on seeking help, please visit the Responsible Gaming page. If you feel that gambling is negatively affecting your life or the lives of those around you, please seek help immediately.

Intellectual Property

All content on the 8f77 platform, including but not limited to the website design, logos, trademarks, graphics, text, software, game interfaces, and promotional materials, is the intellectual property of 8f77 or its respective licensors and is protected by applicable intellectual property laws. Nothing in these Terms grants you any right, title, or interest in any intellectual property owned or licensed by 8f77.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for your personal, non-commercial entertainment purposes only. This licence does not permit you to:

• Copy, reproduce, distribute, or create derivative works from any Platform content without prior written consent from 8f77.
• Reverse-engineer, decompile, or disassemble any part of the Platform software.
• Use any automated data extraction tools, scrapers, or crawlers to collect content from the Platform.
• Frame, mirror, or embed any part of the Platform within another website or application without written authorisation from 8f77.

Any use of 8f77's intellectual property outside the scope of this licence may result in legal action. All rights not expressly granted in these Terms are reserved by 8f77.

Limitation of Liability

To the maximum extent permitted by applicable law, 8f77 shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your access to or use of the Platform, including but not limited to losses arising from:

• Interruption, suspension, or termination of Platform services due to technical failures, maintenance, or events beyond 8f77's reasonable control.
• Any loss or corruption of data associated with your account.
• Unauthorised access to your account resulting from your failure to maintain adequate security of your login credentials.
• Delays in deposit or withdrawal processing caused by third-party payment providers.
• Any decision made by 8f77 to void, reverse, or refuse any bet, wager, or transaction in accordance with these Terms.
• Your reliance on any information provided on the Platform, including odds, game statistics, or promotional content.

Privacy & Data Protection

8f77 collects, processes, and stores personal data in accordance with its Privacy Policy, which is available at /privacy-policy and is incorporated into these Terms by reference. By registering an account and using the Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.

8f77 uses the personal data you provide for the purposes of account management, identity verification, payment processing, fraud prevention, responsible gaming compliance, and communication relating to your account and promotional offers. 8f77 does not sell or rent your personal data to unaffiliated third parties for their own marketing purposes.

All personal data held by 8f77 is protected by 256-bit SSL encryption in transit and encrypted storage at rest. 8f77 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, subject to any applicable legal retention obligations.

Dispute Resolution

8f77 is committed to resolving player disputes fairly, transparently, and efficiently. If you have a complaint or dispute relating to your account, a transaction, a game result, a bonus, or any other aspect of your experience on the Platform, please follow the steps below :

Step 1 — Contact Customer Support

In the first instance, contact the 8f77 customer support team via live chat on the Platform or by emailing [email protected]. Please include your account username, a detailed description of the issue, and any relevant transaction reference numbers or screenshots. The support team aims to respond to all complaints within 24 hours and to resolve the majority of disputes within 72 hours of receipt.

Step 2 — Formal Complaint Escalation

If you are not satisfied with the initial response from the customer support team, you may escalate your complaint by submitting a formal written complaint to [email protected] with the subject line "Formal Complaint". Your escalated complaint will be reviewed by a senior member of the 8f77 operations team, and a written response will be provided within seven (7) business days.

Step 3 — Final Decision

Where a formal complaint cannot be resolved to the satisfaction of both parties through internal escalation, 8f77 will issue a final decision in writing. This final decision represents the conclusion of 8f77's internal dispute resolution process. All decisions made by 8f77 regarding the settlement of bets, the voiding of transactions, and the application of these Terms are made in good faith and, once finalised, are binding.

Amendments to Terms

8f77 reserves the right to amend, update, or replace these Terms & Conditions at any time. Where amendments are material — meaning they significantly affect your rights or obligations as a player — 8f77 will endeavour to notify registered players via email or in-platform notification at least seven (7) days before the amended Terms take effect.

For minor amendments such as corrections to typographical errors, clarifications of existing provisions, or updates to contact information, 8f77 may update the Terms without advance notice. The effective date of the most recent revision is always displayed prominently at the top of this page.

Your continued use of the Platform after any amendment to these Terms becomes effective constitutes your acceptance of the revised Terms in full. If you do not agree with any amended Terms, you must stop using the Platform and close your account before the revised Terms take effect. Requests to close an account can be submitted to [email protected].

Termination of Accounts

Either party may terminate the account relationship at any time. Players wishing to close their 8f77 account should contact the support team via live chat or at [email protected]. Upon account closure, any verified real-money balance remaining in the account (excluding bonus funds subject to incomplete wagering requirements) will be returned to the player via their most recent verified withdrawal method, subject to standard identity verification requirements.

Termination by 8f77

8f77 reserves the right to suspend or permanently close any player account at its sole discretion, with or without prior notice, in any of the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Provision of false, inaccurate, or misleading registration information.
• Engagement in any prohibited activity as defined in Section 9.
• Failure to complete identity verification within the timeframe specified by 8f77.
• Suspicion of fraud, money laundering, or other illegal activity.
• A player's account being identified as a duplicate account.
• Abuse of the 8f77 customer support team.
• Any activity that 8f77 reasonably determines to be detrimental to the integrity of the Platform or the interests of other players.

Where an account is terminated by 8f77 due to a breach of these Terms, any balance held in the account may be forfeited in whole or in part at 8f77's discretion, depending on the nature and severity of the breach. 8f77 will provide a written explanation of its decision upon request where legally permissible to do so.

Contact Information

If you have any questions, concerns, or feedback regarding these Terms & Conditions or any other aspect of the 8f77 platform, please contact us through any of the following channels:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 directly through the 8f77 platform. Average response time is under 3 minutes.
• Operating Hours: Customer support operates on Bangladesh Standard Time (BST, UTC+6), 24 hours a day, 7 days a week, including public holidays.